Brandon is currently the IT Administrator for PureRED in Pittsburgh, PA, supporting a user base that is 99% Mac. Prior to PureRED, he worked in desktop support for a national education system, desktop support for a creative organization, and desktop support and server administrator for a non-profit organization. Brandon holds a degree in Information Technology and several IT certifications. In his roles, he has implemented support systems that support onsite and remote users. Recent projects have included implementation of software management, improved support structure, network and server upgrades, IT project management, development of user self-service tools, integration of new page building technology, and font consolidation and best practices.